Refund & Cancellation Policy
At Marketing Partner, we remain focused on continuing to offer high-quality services to our customers. We completely understand that sometimes you might have concerns or issues, and thus we ensure complete transparency in our refund process.
Refund Eligibility
Our services are customized as per the needs of our clients, and thus refunds are generally not offered post the delivery of the service. We connect closely with our clients throughout the process so that we can meet up with their expectations.
How to Request a Refund
If you feel the delivered service doesn’t meet your expectations and agreed terms or expectations, then you can initiate the review by adhering to the following steps:
- Timeframe: Connect with our team within 7 days post the delivery of the final deliverable.
- Assessment: Our team will thoroughly review your queries and evaluate whether revisions, adjustments, or a partial refund is warranted.
We stay committed to addressing your concerns promptly and fairly.
Non-Refundable Services
A few of the services are non-refundable due to their nature and customization, including:
- Services that have been initiated or partially delivered.
- Consultation charges or advisory services.
- Tailored work or proposals that have been approved and executed.
It is suggested to discuss your project with the team thoroughly before approval to avoid any dissatisfaction.
Refund Process
In case your refund request is approved, then adhere to the following steps:
- Review Timeline: Any request for refunds will be processed within 7 business days of receipt.
- Payment Method: The refunds in the current process will be done to the source of payment, which was used in the transaction.
- Notification: A confirmation email will be shared once your refund is processed.
We aim to resolve all refund-related matters efficiently and professionally.
Need Assistance?
If you have any questions about our refund policy or need assistance with your request, our team is here to help.
- Email us: contact@marketingpartner.in
- Customer Support: Reach out to our support team for personalized assistance.